Opening hours reception:
8 a.m. – 9 p.m.
Check in: 2 p.m.
Check out: 11 a.m.
Breakfast: 7:30-10 a.m.
Free coffee and tea: 24 hours
Self-catering kitchen: 24 hours
Entrance door locked at 9 p.m. (opens with your room key)
If you are checking in outside of our opening hours your key will be in an envelope with your name on it in the post box outside the front door. If you need to contact us call +47 900 30 321. Fee for lost key: 300 NOK.
For medical, fire and other emergencies call The Governor of Svalbard’s 24-hour emergency line at 112.
The airport shuttle bus stops at the Gjestehuset 102.
Bicycle rental (summer season)
Free wi-fi (password provided at check-in)
Booking of activities
Sales of postcards, snacks, beverages and gifts
Rental of private kitchen for groups
Rental of audiovisual equipment for groups
Laundry room (200 NOK)
Housekeeping and linen service on request (inquire before 9 a.m. at reception)